Privacy Policy

This Privacy Policy explains how LoGa Health handles information associated with your use of this website, including information you choose to submit through general website forms and information that may be generated through normal website technologies. This Website Privacy Policy is separate from LoGa Health’s Notice of Privacy Practices, which addresses the use and disclosure of Protected Health Information in connection with healthcare services.

Effective Date: August 18, 2026

1. Scope of This Privacy Policy

This Privacy Policy applies to information associated with your use of the LoGa Health website. It is intended to explain general website privacy practices, including website information, contact or inquiry submissions, cookies, similar technologies, and third-party website services.

This policy does not replace the Notice of Privacy Practices that applies to Protected Health Information handled in connection with healthcare services. Medical privacy practices are addressed separately in the Notice of Privacy Practices.

2. Information You May Provide to Us

You may choose to provide basic information when contacting LoGa Health through the website. Depending on the form or feature you use, this may include:

• Your name
• Email address
• Telephone number
• The general reason for your inquiry
• Basic appointment or scheduling information
• Other information you voluntarily include in a general message

Please do not submit sensitive medical history, detailed symptoms, confidential health information, or urgent medical information through a general website contact form.

3. Information Collected Through Website Technology

Like many websites, the LoGa Health website may use cookies and similar technologies that help the website function, remember preferences, understand general website activity, support security, or improve the visitor experience.

Technical information associated with normal website use may include information such as browser type, device type, pages visited, approximate interaction data, referring pages, and Internet Protocol information. The specific information available depends on the website services and technologies in use.

4. How We May Use Website Information

General website information may be used for purposes reasonably connected with operating the website and responding to visitors, including:

• Responding to general questions or contact requests
• Following up on appointment or scheduling inquiries
• Providing requested website information or resources
• Operating, maintaining, and improving website functionality
• Supporting website security and troubleshooting
• Understanding general website usage and performance
• Complying with applicable legal or administrative requirements

5. General Contact Forms Are Not for Sensitive Medical Information

Submitting a general website form does not establish a provider-patient relationship. The general contact form is not intended to function as a medical record, patient portal, or emergency communication system.

The internet is not entirely secure. Do not use a general website contact form to send sensitive medical history, confidential health information, detailed symptoms, or other information that should be communicated through an appropriate patient-care channel.

6. Protected Health Information

Information that constitutes Protected Health Information, or PHI, in connection with healthcare services is handled differently from ordinary website information. The medical privacy practices that apply to PHI are addressed in LoGa Health’s Notice of Privacy Practices.

The Notice of Privacy Practices explains how the practice may protect, use, and disclose PHI for healthcare-related purposes such as treatment, billing, and healthcare operations, as applicable.

7. Third-Party Healthcare and Patient Platforms

Certain patient-facing functions, including telehealth, consultation scheduling, forms, secure communications, or other healthcare-related tools, may be provided through external healthcare platforms used by LoGa Health, including Healthie where applicable.

When you leave the LoGa Health website and use a third-party healthcare platform, that platform operates through its own systems, security architecture, terms, and privacy practices. You should review the privacy information provided by the applicable platform.

8. Website Service Providers

LoGa Health may rely on third-party providers that support website hosting, technical functionality, communications, security, maintenance, or similar operational services. These providers may process limited information as necessary to perform services associated with the website.

The availability and use of particular website vendors may change over time as the website and practice systems are updated.

9. Cookies and Similar Technologies

Cookies are small data files that may be stored on your browser or device. The website may use cookies or similar technologies for functions such as website operation, preference management, security, and general traffic or performance measurement.

Browser settings may allow you to block, limit, or delete cookies. Disabling certain cookies may affect how some website features function.

10. External Links

The LoGa Health website may contain links to third-party websites, patient platforms, healthcare resources, or other external services. LoGa Health does not control the privacy practices, content, or security of third-party websites. Visiting an external website is subject to that third party’s own privacy policy and terms.

11. Data Security

LoGa Health recognizes the importance of protecting information associated with website use and may use administrative, technical, and website-security measures appropriate to the website environment. However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure.

For this reason, visitors should avoid sending sensitive medical information through ordinary website contact forms or email when an appropriate secure healthcare communication method is available.

12. Data Retention

General website information may be retained for as long as reasonably necessary for the purpose for which it was collected, to respond to an inquiry, support website administration, maintain appropriate records, or satisfy applicable legal or operational requirements.

Retention practices for medical records and Protected Health Information are governed separately by healthcare recordkeeping requirements and the practice’s applicable medical privacy procedures.

13. Your Choices

You may choose not to submit information through general website forms. You may also control certain cookies through your browser settings. If you have a question about website information that you previously submitted, please refer to the Contact Us page.

14. No Provider-Patient Relationship Created by Website Use

Using this website, submitting information through a contact form, sending an email, or making an online booking request does not by itself establish a provider-patient relationship with LoGa Health. A formal care relationship is established only through the practice’s patient intake and acceptance process.

15. Website Content Is Not Medical Advice

Information on this website, including text, graphics, images, articles, blog content, and educational materials, is provided for informational and educational purposes. Website content is not a substitute for professional medical advice, diagnosis, or treatment.

Always seek appropriate professional healthcare guidance for questions regarding a medical condition or treatment.

16. Medical Emergencies

Do not use this website, a general contact form, email, or online scheduling tools to report a medical emergency or urgent medical symptoms. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

17. Changes to This Privacy Policy

LoGa Health may update this Privacy Policy as website services, technologies, operational practices, or legal requirements change. When the policy is updated, the revised version may be posted on this page with an updated effective date.

18. Related Legal and Privacy Information

For additional information, please review:

• Notice of Privacy Practices for medical privacy and Protected Health Information
• Terms of Use for website rules and conditions
• Contact Us for general website privacy questions

19. Contact

For questions about this Website Privacy Policy or general website information, please refer to the Contact Us page or contact:

LoGa Health
6000 Stevenson Ave
Alexandria, VA
Email: wellness@logahealth.com

Important: This Website Privacy Policy addresses general website information. Medical privacy and Protected Health Information are addressed separately in LoGa Health’s Notice of Privacy Practices.